Lenovo THINKSERVER 3797 Manual do Utilizador

Hardware Maintenance ManualThinkServer RD220 Types 3797, 3798, 3779, and 3729

are not required to have RoHS compliant parts. If the parts are not compliantoriginally, replacement parts can also be noncompliant, but in all cases,

Table 3. DSA diagnostic messages (continued)v Follow the suggested actions in the order in which they are listed in the Action column until the proble

Table 3. DSA diagnostic messages (continued)v Follow the suggested actions in the order in which they are listed in the Action column until the proble

Table 3. DSA diagnostic messages (continued)v Follow the suggested actions in the order in which they are listed in the Action column until the proble

Table 3. DSA diagnostic messages (continued)v Follow the suggested actions in the order in which they are listed in the Action column until the proble

Table 3. DSA diagnostic messages (continued)v Follow the suggested actions in the order in which they are listed in the Action column until the proble

Table 3. DSA diagnostic messages (continued)v Follow the suggested actions in the order in which they are listed in the Action column until the proble

Table 3. DSA diagnostic messages (continued)v Follow the suggested actions in the order in which they are listed in the Action column until the proble

Table 3. DSA diagnostic messages (continued)v Follow the suggested actions in the order in which they are listed in the Action column until the proble

Table 3. DSA diagnostic messages (continued)v Follow the suggested actions in the order in which they are listed in the Action column until the proble

Table 3. DSA diagnostic messages (continued)v Follow the suggested actions in the order in which they are listed in the Action column until the proble

Chapter 2. Safety informationBefore installing this product, read the Safety Information.Antes de instalar este produto, leia as Informações de Segura

Table 3. DSA diagnostic messages (continued)v Follow the suggested actions in the order in which they are listed in the Action column until the proble

Table 3. DSA diagnostic messages (continued)v Follow the suggested actions in the order in which they are listed in the Action column until the proble

Table 3. DSA diagnostic messages (continued)v Follow the suggested actions in the order in which they are listed in the Action column until the proble

Table 3. DSA diagnostic messages (continued)v Follow the suggested actions in the order in which they are listed in the Action column until the proble

Table 3. DSA diagnostic messages (continued)v Follow the suggested actions in the order in which they are listed in the Action column until the proble

Table 3. DSA diagnostic messages (continued)v Follow the suggested actions in the order in which they are listed in the Action column until the proble

Table 3. DSA diagnostic messages (continued)v Follow the suggested actions in the order in which they are listed in the Action column until the proble

Table 3. DSA diagnostic messages (continued)v Follow the suggested actions in the order in which they are listed in the Action column until the proble

Table 3. DSA diagnostic messages (continued)v Follow the suggested actions in the order in which they are listed in the Action column until the proble

Table 3. DSA diagnostic messages (continued)v Follow the suggested actions in the order in which they are listed in the Action column until the proble

Guidelines for trained service techniciansThis section contains information for trained service technicians.Inspecting for unsafe conditionsUse the in

Table 3. DSA diagnostic messages (continued)v Follow the suggested actions in the order in which they are listed in the Action column until the proble

Table 3. DSA diagnostic messages (continued)v Follow the suggested actions in the order in which they are listed in the Action column until the proble

Table 3. DSA diagnostic messages (continued)v Follow the suggested actions in the order in which they are listed in the Action column until the proble

Table 3. DSA diagnostic messages (continued)v Follow the suggested actions in the order in which they are listed in the Action column until the proble

Table 3. DSA diagnostic messages (continued)v Follow the suggested actions in the order in which they are listed in the Action column until the proble

Table 3. DSA diagnostic messages (continued)v Follow the suggested actions in the order in which they are listed in the Action column until the proble

Table 3. DSA diagnostic messages (continued)v Follow the suggested actions in the order in which they are listed in the Action column until the proble

Table 3. DSA diagnostic messages (continued)v Follow the suggested actions in the order in which they are listed in the Action column until the proble

Table 3. DSA diagnostic messages (continued)v Follow the suggested actions in the order in which they are listed in the Action column until the proble

Table 3. DSA diagnostic messages (continued)v Follow the suggested actions in the order in which they are listed in the Action column until the proble

v Do not touch the reflective surface of a dental mirror to a live electrical circuit.The surface is conductive and can cause personal injury or equip

Table 3. DSA diagnostic messages (continued)v Follow the suggested actions in the order in which they are listed in the Action column until the proble

Table 3. DSA diagnostic messages (continued)v Follow the suggested actions in the order in which they are listed in the Action column until the proble

Table 3. DSA diagnostic messages (continued)v Follow the suggested actions in the order in which they are listed in the Action column until the proble

Table 3. DSA diagnostic messages (continued)v Follow the suggested actions in the order in which they are listed in the Action column until the proble

Table 3. DSA diagnostic messages (continued)v Follow the suggested actions in the order in which they are listed in the Action column until the proble

Table 3. DSA diagnostic messages (continued)v Follow the suggested actions in the order in which they are listed in the Action column until the proble

Table 3. DSA diagnostic messages (continued)v Follow the suggested actions in the order in which they are listed in the Action column until the proble

Table 3. DSA diagnostic messages (continued)v Follow the suggested actions in the order in which they are listed in the Action column until the proble

Table 3. DSA diagnostic messages (continued)v Follow the suggested actions in the order in which they are listed in the Action column until the proble

Table 3. DSA diagnostic messages (continued)v Follow the suggested actions in the order in which they are listed in the Action column until the proble

Safety statementsImportant:Each caution and danger statement in this document is labeled with anumber. This number is used to cross reference an Engli

Table 3. DSA diagnostic messages (continued)v Follow the suggested actions in the order in which they are listed in the Action column until the proble

Table 3. DSA diagnostic messages (continued)v Follow the suggested actions in the order in which they are listed in the Action column until the proble

Flag 4: Library Hardware D (C) This flag is set when the tape drive fails thepower-on self-test or a mechanical error occurs that requires a power cyc

The flash memory of the server consists of a primary page and a backup page. Thebackup page is a protected area that cannot be overwritten. If the pri

8. Select 1 - Update POST/UEFI from the menu that contains various flashupdate options.9. When you are asked whether you want to save the current code

v Follow the suggested actions in the order in which they are listed in the Action column until the problemis solved.v See Chapter 7, “Parts listing,

v Follow the suggested actions in the order in which they are listed in the Action column until the problemis solved.v See Chapter 7, “Parts listing,

v Follow the suggested actions in the order in which they are listed in the Action column until the problemis solved.v See Chapter 7, “Parts listing,

v Follow the suggested actions in the order in which they are listed in the Action column until the problemis solved.v See Chapter 7, “Parts listing,

v Follow the suggested actions in the order in which they are listed in the Action column until the problemis solved.v See Chapter 7, “Parts listing,

Statement 1:DANGERElectrical current from power, telephone, and communication cables ishazardous.To avoid a shock hazard:v Do not connect or disconnec

v Follow the suggested actions in the order in which they are listed in the Action column until the problemis solved.v See Chapter 7, “Parts listing,

Solving power problemsPower problems can be difficult to solve. For example, a short circuit can existanywhere on any of the power distribution buses.

Hard disk drive problemsv Follow the suggested actions in the order in which they are listed in the Action column until the problemis solved.v See the

v Make sure that the correct device drivers, which come with the server, areinstalled and that they are at the latest level.v Make sure that the Ether

v Memory modules. The minimum configuration requirement is 1 GB DIMM perinstalled microprocessor.v Service processor (RMM).The following minimum confi

4. Have the same address jumpers/terminators/cabling5. Have the same software versions and levels6. Have the same diagnostics code (version)7. Have th

148 ThinkServer RD220 Types 3729, 3779, 3797, and 3798: Hardware Maintenance Manual

Chapter 6. Removing and installing FRUsReplaceable components are of three types:v Tier 1 customer replaceable unit (CRU): Replacement of Tier 1 CRUs

Operator information panelThe following controls, LEDs, and connectors are on the operator information panel:1 Power-control button cover 6 Releas

2 Optional two-port Ethernet cardconnector13 Reserved3 PCI riser connector 1 14 Fan connector 34 DIMM connectors 15 Hot-swap SAS/SATA powe

Statement 2:CAUTION:When replacing the lithium battery, use only a type battery recommended bythe manufacturer. If your system has a module containing

4 Video connector5 Ethernet connector 26 Ethernet connector 17 Systems management Ethernet connectorSystem-board switches and jumpersAny switc

Table 5. Callout descriptions (continued)1 UEFI boot recoveryjumper (J29)v Pins 1 and 2: Normal (default) Loads the primary serverfirmware (formerly

System-board LEDsThe following illustration shows the light-emitting diodes (LEDs) on the systemboard.Note: Error LEDs remain lit only while the serve

SAS riser-card connectors and LEDsThe following illustrations show the connectors and LEDs on the SAS riser cards.Note: Error LEDs remain lit only whi

1 Adapter2 PCI riser-card assembly3 Adapter connectorsPCI riser-card assembly LEDsThe following illustration shows the light-emitting diodes (LE

components.) See the instructions for removing or installing a specific hot-swapcomponent for any additional procedures that you might have to perform

The following illustrations show the major components in the server.Note: The illustrations in this document might differ slightly from your hardware.

1 Cover 11 CD/DVD drive2 PCI riser-card assembly 12 Operator information panel3 PCI riser-card assembly 13 Front bezel (some models)4 He

5. Press the blue latch 1 on the end of the cover-release latch 4 and lift thecover-release latch 2. Slide the cover forward 3 and lift the co

2. Disconnect the cable from the back of the operator-information panel 2assembly.3. Reach inside the server and press the release tab; then, while

Statement 3:CAUTION:When laser products (such as CD-ROMs, DVD drives, fiber optic devices, ortransmitters) are installed, note the following:v Do not

2. Turn off the server and peripheral devices, and disconnect the power cord andall external cables.3. Slide the server out of the rack.4. Remove the

Installing a SAS hard disk drive backplaneTo install the replacement SAS hard disk drive backplane, complete the followingsteps.1. Connect the power a

1 ServeRAID- MR10i SAS/SATA controller2 SAS signal cablesThe SATA cable is a combination power and signal cable with a shared connectoron both end

1 Top cover latch receptacle2 Operator panel cableThe following illustration shows the internal routing and connector for the USB/videocable.Note:

The following illustration shows the internal routing for the configuration cable (3backplane connectors) 1.The following illustrations show the int

1 Power cable2 SAS signal cable3 Configuration cable4 Hard disk drive backplaneRemoving a PCI riser-card assemblyThe server comes with two ris

1 PCI riser-card assembly 22 PCI riser-card assembly 1To remove the riser-card assembly, complete the following steps:1. Read the safety informati

Note: The illustrations in this document might differ slightly from your hardware.1 PCI riser-card assembly 22 PCI riser-card assembly 13 Alignm

Removing a PCI adapter from a PCI riser-card assemblyThis topic describes removing an adapter from a PCI expansion slot in a PCIriser-card assembly. T

4. Remove the PCI riser-card assembly that contains the adapter (see “Removinga PCI riser-card assembly” on page 167).v If you are removing an adapter

Statement 4:≥ 18 kg (39.7 lb) ≥ 32 kg (70.5 lb) ≥ 55 kg (121.2 lb)CAUTION:Use safe practices when lifting.Statement 5:CAUTION:The power control button

The following illustration shows the locations of the adapter expansion slots fromthe rear of the server.1 PCI slot 12 PCI slot 23 PCI slot 34

2. Connect any required cables to the adapter (see “Internal cable routing andconnectors” on page 163.)Attention:v When you route cables, do not block

7. Turn on the server and reconnect the peripheral devices, power cords, andexternal cables.Installing an Ethernet adapterTo install an Ethernet adapt

Removing the microprocessor 2 air baffleWhen you work with some optional devices, you must first remove themicroprocessor 2 air baffle to access certa

Installing the microprocessor 2 air baffle1 Hole2 Pin3 Microprocessor 2 air baffle4 Tab5 PCI riser-card assembly 2To install the microproces

7. Install PCI riser-card assembly 2.8. Install the cover (see “Completing the installation” on page 227).9. Slide the server into the rack.10. Reconn

Installing the DIMM air baffleThe following illustration shows how to install the DIMM air baffle.1 DIMM air baffle2 PCI riser-card assembly 1To i

Removing a PCI adapterTo remove an adapter from a PCI riser-card assembly, complete the following steps.1 Adapter2 Expansion slot cover3 PCI ris

1 PCI riser-card assembly 22 PCI riser-card assembly 14. Remove the PCI riser-card assembly that contains the adapter (see “Removinga PCI riser-ca

v The expansion slots in the PCI riser cards accommodate the various form factorsof the non-hot-plug adapters as follows:– Expansion slot 1: Full-heig

Statement 8:CAUTION:Never remove the cover on a power supply or any part that has the followinglabel attached.Hazardous voltage, current, and energy l

1 Adapter2 Expansion slot cover3 PCI riser-card assembly7. Install the adapter:a. If the adapter is a full-length adapter for the upper expansio

1 PCI riser-card assembly 22 PCI riser-card assembly 13 Alignment slots4 Alignment brackets5 PCI riser connector 16 PCI riser connector 2v

To install the full-length-adapter bracket, complete the following steps:1. Orient the riser-card assembly as shown.2. Remove the full-length-adapter

Removing a virtual media key1 Virtual media key connector2 Virtual media key (front)3 Mounting bracket (rear)4 Mounting tabTo remove a virtual

1 Virtual media key connector2 Virtual media key (front)3 Mounting bracket (rear)4 Mounting tabTo install a virtual media key, complete the fo

6. Remove the air baffle over the DIMMs (see “Removing the DIMM air baffle” onpage 177).Attention: To avoid breaking the retaining clips or damaging t

1 Microprocessor 22 Microprocessor 1v The server supports only industry-standard double-data-rate 3 (DDR3), 800,1066, or 1333 MHz, PC3-10600R-999

v The specifications of a DDR3 DIMM are on a label on the DIMM, in the followingformat.ggg eRxff-PC3-wwwwwm-aa-bb-ccwhere:ggg is the total capacity of

DIMM installation sequenceThe server requires at least one DIMM per microprocessor. The server comes witha minimum of two 1 GB DIMMs, installed in con

The following table lists the DIMM connectors on each memory channel.Table 10. Connectors on each memory channelMemory channel DIMM connectorsChannel

3. From Family list, select ThinkServer, and click Continue.4. Click Downloads and drivers to download firmware updates.5. Click User’s guides and man

Table 11. Memory-mirroring mode DIMM population sequenceDIMMsNumber of installedmicroprocessors DIMM connectorFirst pair of DIMMs 1 3, 6Second pair of

5. Remove the DIMM air baffle (see “Removing the DIMM air baffle” on page177).Attention: To avoid breaking the retaining clips or damaging the DIMMcon

1. Read the safety information that begins on page 3 and “Installation guidelines”on page 11.2. If only one power supply is installed, turn off the se

CAUTION:Never remove the cover on a power supply or any part that has the followinglabel attached.Hazardous voltage, current, and energy levels are pr

4. Connect the power cord for the new ac power supply to the power-cordconnector on the power supply.The following illustration shows the ac power-sup

4. Lift the fan out of the server, holding the vertical tabs 1.5. Replace the fan within 30 seconds (see “Installing a hot-swap fan”).If you have ot

4. Align the vertical tabs on the fan with the slots on the fan cage bracket.5. Push the new fan into the fan connector on the system board. Press dow

1. Read the safety information that begins on page 3.2. Turn off the server and peripheral devices and disconnect all power cords andexternal cables.3

Installing the fan bracketTo install the fan bracket, complete the following steps.1. Lower the fan bracket into the chassis.2. Align the holes in the

1 SAS riser card2 SAS controller3 Release tab1. Press the assembly release latch toward the rear of the server and lift thatend of the SAS contr

v Each of the drive bays has a drive or a filler panel and electromagneticcompatibility (EMC) shield installed in it.v If the server has redundant pow

v Tape-enabled server model:1. Press down on the assembly release latch 2 and lift up on the tab torelease the SAS controller assembly, which includ

2. Press down on the SAS riser card and the rear edge of the SAS controlleruntil the SAS riser card is firmly seated and the SAS controller card reten

To remove the SAS controller from a SAS riser card, complete the following steps:1. Read the safety information that begins on page 3.2. Turn off the

the instructions in this topic; use the instructions in “Installing a PCI adapter” onpage 180 and “Removing a PCI adapter” on page 179.To install a SA

The battery comes partially charged, at 30% or less of capacity. Run the serverfor 4 to 6 hours to fully charge the controller battery. The LED just a

1 RAID controller2 Retention bracket3 SAS riser card5. Remove the retention bracket from the current location:a. Pinch the bottoms of both brack

1. Read the safety information that begins on page Chapter 2, “Safety information,”on page 3.2. Turn off the server and peripheral devices and disconn

battery from the battery carrier.1 Battery cable2 Remote battery cable connector3 Battery4 Battery carrier5 Battery connectore. If you are i

1 Remote battery cable connector2 Remote battery cablec. On the remote battery tray, find the pattern of recessed rings that matchesthe posts on t

Removing a hot-swap hard disk driveAttention: To maintain proper system cooling, do not operate the server for morethan 10 minutes without either a dr

v The use of a grounding system is recommended. For example, wear anelectrostatic-discharge wrist strap, if one is available. Always use anelectrostat

1 Handle2 Latch3 Filler panel handleTo install a drive in a hot-swap bay, complete the following steps.Attention: To maintain proper system cool

Removing a CD-RW/DVD driveTo remove the CD-RW/DVD drive, complete the following steps.1. Read the safety information that begins on page 3.2. Turn off

Installing a CD-RW/DVD driveTo install the replacement CD-RW/DVD drive, complete the following steps.1. Attach the drive-retention clip 1 to the sid

7. Remove the tape drive 1 from the drive tray 2 by removing the four screwson the sides of the tray.8. If you are not installing another drive in

1 Tape drive2 Tray3 Latch3. Prepare the drive according to the instructions that come with the drive, settingany switches or jumpers.4. Slide th

v Microprocessor 1: PCI riser-card assembly 1 and DIMM air baffle (see“Removing a PCI riser-card assembly” on page 167 and “Removing theDIMM air baffl

Installing a microprocessor and heat sinkRead the documentation that comes with the microprocessor to determine whetheryou must update the firmware.Im

Attention:v Do not touch the microprocessor contact; handle the microprocessor by theedges only. Contaminants on the microprocessor contacts, such as

c. If the new heat sink did not come with thermal grease, apply thermal greaseon the microprocessor before you install the heat sink (see “Thermalgrea

Note: 0.01mL is one tick mark on the syringe. If the grease is properly applied,approximately half (0.22 mL) of the grease will remain in the syringe.

Chapter 3. General informationThis chapter provides general information that applies to all machine typessupported by this publication.IntroductionThe

7. Locate the battery on the system board 1.8. Remove the battery:a. Use one finger to push the battery horizontally out of its housing, pushing ita

v After you replace the battery, you must reconfigure the server and reset thesystem date and time.v To avoid possible danger, read and follow the fol

7. Reconnect the external cables; then, reconnect the power cords and turn on theperipheral devices and the server.Note: You must wait approximately 2

2. Install the four screws that secure the module to the system board.Attention: Make sure that you install each heat sink with its pairedmicroprocess

v The riser-card assemblies with adapters (see “Removing a PCI riser-cardassembly” on page 167)v The SAS riser card and controller assembly (see “Remo

To reinstall the system board, complete the following steps.1. Align the system board as tilted shown, then rotate and lower it flat and slide itback

4. If you removed the server cover, replace it:a. Make sure that all internal cables are correctly routed.b. Place the cover-release latch 1 in the

1 Ethernet 3 (optional) 7 USB 32 Ethernet 4 (optional) 8 Serial3 Power supply 1 9 Video4 Power supply 2 10 Ethernet 25 Power cord co

230 ThinkServer RD220 Types 3729, 3779, 3797, and 3798: Hardware Maintenance Manual

Chapter 7. Parts listing, ThinkServer RD220 Type 3729, 3779,3797, and 3798The following replaceable components are available for the ThinkServer RD220

IMM Premium is required to enable the remote presence and blue-screencapture features. The remote presence feature provides the following functions:–

The following illustration shows the major components in the server. Theillustrations in this document might differ slightly from your hardware.232 Th

The following table lists the part numbers for the server components.Table 13. View 1 CRUs and FRUs, Type 3729Index DescriptionCRU partnumber(Tier 1)C

Table 13. View 1 CRUs and FRUs, Type 3729 (continued)Index DescriptionCRU partnumber(Tier 1)CRU partnumber(Tier 2)FRU partnumberMulitburn (models CTO)

Table 13. View 1 CRUs and FRUs, Type 3729 (continued)Index DescriptionCRU partnumber(Tier 1)CRU partnumber(Tier 2)FRU partnumberCable, operator inform

Table 14. View 1 CRUs and FRUs, Type 3779 (continued)Index DescriptionCRU partnumber(Tier 1)CRU partnumber(Tier 2)FRU partnumber14 2.5 inch hot-swap h

Table 14. View 1 CRUs and FRUs, Type 3779 (continued)Index DescriptionCRU partnumber(Tier 1)CRU partnumber(Tier 2)FRU partnumberMR-10i SATA/SAS contro

Table 15. View 1 CRUs and FRUs, Type 3797 (continued)Index DescriptionCRU partnumber(Tier 1)CRU partnumber(Tier 2)FRU partnumber7 Memory, 2GB DDR3-133

Table 15. View 1 CRUs and FRUs, Type 3797 (continued)Index DescriptionCRU partnumber(Tier 1)CRU partnumber(Tier 2)FRU partnumberMR-10is SAS/SATA contr

Table 16. View 1 CRUs and FRUs, Type 3798 (continued)Index DescriptionCRU partnumber(Tier 1)CRU partnumber(Tier 2)FRU partnumber5 Microprocessor - Qua

Table 16. View 1 CRUs and FRUs, Type 3798 (continued)Index DescriptionCRU partnumber(Tier 1)CRU partnumber(Tier 2)FRU partnumber11 DVD drive, Ultrasli

The server comes with two integrated Broadcom Gigabit Ethernet controllers,which support connection to a 10-Mbps, 100-Mbps, or 1000-Mbps network.v Lar

Table 16. View 1 CRUs and FRUs, Type 3798 (continued)Index DescriptionCRU partnumber(Tier 1)CRU partnumber(Tier 2)FRU partnumberCOSMETIC 12DR (models

Consumable partsThe following consumable parts are available for purchase from the retail store.Table 17. Consumable parts, Type 3729Index Description

Power cordsFor your safety, Lenovo provides a power cord with a grounded attachment plug touse with this product. To avoid electrical shock, always us

Table 22. View 1 CRUs and FRUs, Type 3779Power cord partnumber Used in these countries and regions39M5068 Argentina 2.8M (models CTO 1AY)39M5081 US/Ca

Table 24. View 1 CRUs and FRUs, Type 3798Power cord partnumber Used in these countries and regions39M5068 Argentina 2.8M (models CTO 13Y 16Y 17Y 1FY 1

Appendix. NoticesLenovo may not offer the products, services, or features discussed in this documentin all countries. Consult your local Lenovo repres

estimated through extrapolation. Actual results may vary. Users of this documentshould verify the applicable data for their specific environment.Trade

Maximum internal hard disk drive capacities assume the replacement of anystandard hard disk drives and population of all hard disk drive bays with the

Remarque : Cette marque s’applique uniquement aux pays de l’Union Européenneet à la Norvège.L’etiquette du système respecte la Directive européenne 20

Les batteries ou emballages pour batteries sont étiquetés conformément auxdirectives européennes 2006/66/EC, norme relative aux batteries et accumulat

SpecificationsThe following information is a summary of the features and specifications of theserver. Depending on the server model, some features mig

Industry Canada Class A emission compliance statementThis Class A digital apparatus complies with Canadian ICES-003.Avis de conformité à la réglementa

Deutschland:Einhaltung des Gesetzes über die elektromagnetische Verträglichkeit vonBetriebsmitteinDieses Produkt entspricht dem “Gesetz über die elekt

Japanese recycling statements254 ThinkServer RD220 Types 3729, 3779, 3797, and 3798: Hardware Maintenance Manual

Taiwanese Class A warning statementChinese Class A warning statementKorean Class A warning statementAppendix. Notices 255

256 ThinkServer RD220 Types 3729, 3779, 3797, and 3798: Hardware Maintenance Manual

Part Number: 40M2493Printed in USA(1P) P/N: 40M2493

Table 1. Features and specificationsMicroprocessor:v Dual Core or Quad Core Intel®Xeon,with integrated memory controller andQuick Path Interconnect (Q

SoftwareLenovo provides software to help get your server up and running.EasyStartupThe ThinkServer EasyStartup program simplifies the process of your

Chapter 4. General CheckoutYou can solve many problems without outside assistance by following thetroubleshooting procedures in this Hardware Maintena

ThinkServer RD220 Types 3729, 3779, 3797, and 3798Hard ware Maintenan ce Man ual

2) Enter your product number (machine type and model number) or selectServers and Storage from the Select your product list.3) From Family list, selec

Many configuration problems are caused by loose power or signalcables or incorrectly seated adapters. You might be able to solve theproblem by turning

3) From Family list, select ThinkServer, and click Continue.4) Click on Troubleshooting.For more troubleshooting information, see the Installation and

Chapter 5. DiagnosticsDiagnosing a problemBefore you contact Lenovo or an approved warranty service provider, follow theseprocedures in the order in w

3. Follow the problem-resolution procedures.The four problem-resolution procedures are presented in the order in which theyare most likely to solve yo

documentation for the associated controller and management orcontrolling software to verify that the controller is correctly configured.Problem determ

hardware replacement. To open an online service request, go tohttp://www.lenovo.com/support. Be prepared to provide information aboutany error codes a

Checkpoint codes track the progress of POST routines at system startup orreset. Checkpoint codes are shown on the checkpoint display, which is on thel

Error logsThe POST error log contains the three most recent error codes and messages thatwere generated during POST. The RMM system event log contains

Viewing error logs from the Server Configuration and BootManagement programFor complete information about using the Server Configuration and BootManag

Note: Before using this information and the product it supports, read the general information in “Notices,” on page 247 and theWarranty and Support In

Event/Error Log. When any log entry is displayed, press Enter (Clear xxxxlog is highlighted on each entry page, where xxxx is the name of the log that

v Follow the suggested actions in the order in which they are listed in the Action column until the problemis solved.v See Chapter 7, “Parts listing,

v Follow the suggested actions in the order in which they are listed in the Action column until the problemis solved.v See Chapter 7, “Parts listing,

v Follow the suggested actions in the order in which they are listed in the Action column until the problemis solved.v See Chapter 7, “Parts listing,

v Follow the suggested actions in the order in which they are listed in the Action column until the problemis solved.v See Chapter 7, “Parts listing,

v Follow the suggested actions in the order in which they are listed in the Action column until the problemis solved.v See Chapter 7, “Parts listing,

v Follow the suggested actions in the order in which they are listed in the Action column until the problemis solved.v See Chapter 7, “Parts listing,

Checkout procedureThe checkout procedure is the sequence of tasks that you should follow todiagnose a problem in the server.About the checkout procedu

Performing the checkout procedureTo perform the checkout procedure, complete the following steps:1. Is the server part of a cluster?v No: Go to step 2

Checkpoint codesA checkpoint code is a value produced by the UEFI indicating the point at which thesystem stopped during startup and Power-On Self Tes

ContentsChapter 1. About this manual ...1Important Safety Information ...1Important information about replacing RoHS

2. To view the light path diagnostics panel, slide the latch to the left on the front ofthe operator information panel and pull the panel forward. Thi

12v channel error LEDs indicate an overcurrent condition. Table 4 on page 143identifies the components associated with each power channel, and the ord

Remind buttonYou can use the remind button on the light path diagnostics panel to put thesystem-error LED on the operator information panel into Remin

LED Problem ActionFAN A fan has failed, is operating too slowly,or has been removed. The TEMP LEDmight also be lit.Replace the failing fan, which is i

LED Problem ActionBRD An error has occurred on the systemboard.1. Check the LEDs on the system board to identify thecomponent that is causing the erro

A checkpoint code (See checkpoint code display 1) is either a byte or a wordvalue produced by UEFI and sent to the I/O port indicating the point at

v Follow the suggested actions in the order in which they are listed in the Action column until the problemis solved.v See the parts listing in the Ha

v Follow the suggested actions in the order in which they are listed in the Action column until the problemis solved.v See the parts listing in the Ha

v Follow the suggested actions in the order in which they are listed in the Action column until the problemis solved.v See the parts listing in the Ha

The following illustration shows the locations of the power-supply LEDs.The following table describes the problems that are indicated by variouscombin

System event/error log messages ...136Solving power problems ...143Hard disk drive problems...144Sol

v Follow the suggested actions in the order in which they are listed in the Action column until the problemis solved.v See Chapter 7, “Parts listing,

operating system by pressing the power-control button. If a power failure occurswhile the server is turned on, the server will restart automatically w

Diagnostic programs, messages, and error codesThe diagnostic programs are the primary method of testing the major componentsof the server. As you run

Exception: If there are multiple error codes or diagnostics LEDs that indicate amicroprocessor error, the error might be in a microprocessor or in ami

Table 3. DSA diagnostic messagesv Follow the suggested actions in the order in which they are listed in the Action column until the problemis solved.v

Table 3. DSA diagnostic messages (continued)v Follow the suggested actions in the order in which they are listed in the Action column until the proble

Table 3. DSA diagnostic messages (continued)v Follow the suggested actions in the order in which they are listed in the Action column until the proble

Table 3. DSA diagnostic messages (continued)v Follow the suggested actions in the order in which they are listed in the Action column until the proble

Table 3. DSA diagnostic messages (continued)v Follow the suggested actions in the order in which they are listed in the Action column until the proble

Table 3. DSA diagnostic messages (continued)v Follow the suggested actions in the order in which they are listed in the Action column until the proble

Removing a SAS controller from the SAS riser card ...203Installing a SAS controller on the SAS riser card ...204Moving the SAS-controll

Table 3. DSA diagnostic messages (continued)v Follow the suggested actions in the order in which they are listed in the Action column until the proble

Table 3. DSA diagnostic messages (continued)v Follow the suggested actions in the order in which they are listed in the Action column until the proble

Table 3. DSA diagnostic messages (continued)v Follow the suggested actions in the order in which they are listed in the Action column until the proble

Table 3. DSA diagnostic messages (continued)v Follow the suggested actions in the order in which they are listed in the Action column until the proble

Table 3. DSA diagnostic messages (continued)v Follow the suggested actions in the order in which they are listed in the Action column until the proble

Table 3. DSA diagnostic messages (continued)v Follow the suggested actions in the order in which they are listed in the Action column until the proble

Table 3. DSA diagnostic messages (continued)v Follow the suggested actions in the order in which they are listed in the Action column until the proble

Table 3. DSA diagnostic messages (continued)v Follow the suggested actions in the order in which they are listed in the Action column until the proble

Table 3. DSA diagnostic messages (continued)v Follow the suggested actions in the order in which they are listed in the Action column until the proble

Table 3. DSA diagnostic messages (continued)v Follow the suggested actions in the order in which they are listed in the Action column until the proble

vi ThinkServer RD220 Types 3729, 3779, 3797, and 3798: Hardware Maintenance Manual

Table 3. DSA diagnostic messages (continued)v Follow the suggested actions in the order in which they are listed in the Action column until the proble

Table 3. DSA diagnostic messages (continued)v Follow the suggested actions in the order in which they are listed in the Action column until the proble

Table 3. DSA diagnostic messages (continued)v Follow the suggested actions in the order in which they are listed in the Action column until the proble

Table 3. DSA diagnostic messages (continued)v Follow the suggested actions in the order in which they are listed in the Action column until the proble

Table 3. DSA diagnostic messages (continued)v Follow the suggested actions in the order in which they are listed in the Action column until the proble

Table 3. DSA diagnostic messages (continued)v Follow the suggested actions in the order in which they are listed in the Action column until the proble

Table 3. DSA diagnostic messages (continued)v Follow the suggested actions in the order in which they are listed in the Action column until the proble

Table 3. DSA diagnostic messages (continued)v Follow the suggested actions in the order in which they are listed in the Action column until the proble

Table 3. DSA diagnostic messages (continued)v Follow the suggested actions in the order in which they are listed in the Action column until the proble

Table 3. DSA diagnostic messages (continued)v Follow the suggested actions in the order in which they are listed in the Action column until the proble

Chapter 1. About this manualThis Hardware Maintenance Manual contains information to help you solveproblems that might occur in your server. It descri

Table 3. DSA diagnostic messages (continued)v Follow the suggested actions in the order in which they are listed in the Action column until the proble

Table 3. DSA diagnostic messages (continued)v Follow the suggested actions in the order in which they are listed in the Action column until the proble

Table 3. DSA diagnostic messages (continued)v Follow the suggested actions in the order in which they are listed in the Action column until the proble

Table 3. DSA diagnostic messages (continued)v Follow the suggested actions in the order in which they are listed in the Action column until the proble

Table 3. DSA diagnostic messages (continued)v Follow the suggested actions in the order in which they are listed in the Action column until the proble

Table 3. DSA diagnostic messages (continued)v Follow the suggested actions in the order in which they are listed in the Action column until the proble

Table 3. DSA diagnostic messages (continued)v Follow the suggested actions in the order in which they are listed in the Action column until the proble

Table 3. DSA diagnostic messages (continued)v Follow the suggested actions in the order in which they are listed in the Action column until the proble

Table 3. DSA diagnostic messages (continued)v Follow the suggested actions in the order in which they are listed in the Action column until the proble

Table 3. DSA diagnostic messages (continued)v Follow the suggested actions in the order in which they are listed in the Action column until the proble