Lenovo THINKSERVER 3821 Manual do Utilizador

ThinkServer TD200xMachine Types: 3719, 3821, 3822, and 3823Hardware Maintenance Manual

Important information about replacing RoHS compliant FRUsRoHS, The Restriction of Hazardous Substances in Electrical and ElectronicEquipment Directive

Table 4. DSA messages (continued)v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved

Table 4. DSA messages (continued)v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved

Table 4. DSA messages (continued)v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved

Table 4. DSA messages (continued)v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved

Table 4. DSA messages (continued)v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved

Table 4. DSA messages (continued)v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved

Table 4. DSA messages (continued)v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved

Table 4. DSA messages (continued)v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved

Table 4. DSA messages (continued)v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved

Table 4. DSA messages (continued)v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved

Turkish statement of complianceThe Lenovo product meets the requirements of the Republic of Turkey Directive onthe Restriction of the Use of Certain H

Table 4. DSA messages (continued)v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved

Table 4. DSA messages (continued)v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved

Table 4. DSA messages (continued)v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved

Table 4. DSA messages (continued)v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved

Table 4. DSA messages (continued)v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved

Table 4. DSA messages (continued)v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved

Table 4. DSA messages (continued)v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved

Table 4. DSA messages (continued)v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved

Table 4. DSA messages (continued)v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved

Table 4. DSA messages (continued)v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved

4 ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Hardware Maintenance Manual

Table 4. DSA messages (continued)v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved

Table 4. DSA messages (continued)v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved

Table 4. DSA messages (continued)v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved

Table 4. DSA messages (continued)v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved

Table 4. DSA messages (continued)v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved

Table 4. DSA messages (continued)v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved

Table 4. DSA messages (continued)v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved

Table 4. DSA messages (continued)v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved

Table 4. DSA messages (continued)v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved

Table 4. DSA messages (continued)v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved

Chapter 2. Safety informationBefore installing this product, read the Safety Information.Antes de instalar este produto, leia as Informações de Segura

Recovering from a Lenovo ThinkServer Server Firmware update failureIf power to the server is interrupted while you are updating the Lenovo ThinkServer

10. Disconnect all power cords and external cables.11. Remove the side cover (see “Removing the left-side cover” on page 157).12. Remove any adapters

v Check the Ethernet controller LEDs on the rear panel of the server. These LEDsindicate whether there is a problem with the connector, cable, or hub.

4. Turn on the server. If the problem remains, suspect the following components inthe following order:a. Power supplyb. Power-supply cagec. Memoryd. M

See Appendix A, “Getting help and technical assistance,” on page 275 forinformation about calling Lenovo for service.126 ThinkServer TD200x Types 3719

Chapter 6. Locating Server Controls and connectorsThis section describes the controls and light-emitting diodes (LEDs) and how to turnthe server on an

1 System power-on LED2 Hard disk drive activity LED3 System-locator LED4 System-information LED5 System-error LEDv Follow the suggested acti

v Follow the suggested actions in the order in which they are listed in the Action column until the problemis solved.v See Chapter 8, “Parts Listing,

Rear viewThe following illustration shows the connectors and LEDs on the rear of the server.1 USB 1 7 Power-error LED2 USB 2 8 dc-power LED3

ac-power LED: Each hot-swap power supply has an ac-power LED and a dc-powerLED. When the ac-power LED is lit, it indicates that sufficient power is co

Guidelines for trained service techniciansThis section contains information for trained service technicians.Inspecting for unsafe conditionsUse the in

1 Microprocessor 2 21 Wake on LAN2 System power 22 Battery3 ADV power 23 PCI Express x8 slot 74 Optical power 24 PCI - 32 slot 65 Fr

System-board external connectorsThe following illustration shows the external input/output connectors and the NMIbutton on the system board.1 Video

Table 6. System-board jumpersJumpernumberJumpername Jumper setting1 JP6 UEFI bootrecoveryv Pins 1 and 2: Normal operation (default).v Pins 2 and 3:

System-board LEDsThe following illustration shows the LEDs on the system board.1 PCI slot 1 error LED 9 Battery error LED2 PCI slot 2 error LED

Express extender card 1, if one is installed.The following illustration shows the LEDs (1 and 2) on the PCI-X extender card,if one is installed.

v Follow the suggested actions in the order in which they are listed in the Action column until the problemis solved.v If an action step is preceded b

v Follow the suggested actions in the order in which they are listed in the Action column until the problemis solved.v If an action step is preceded b

Power-supply LEDsThe following illustration shows the power-supply LEDs on the rear of the server.For more information about solving power-supply prob

Table 8. Power-supply LEDsPower-supply LEDsDescription Action Notesac dc ErrorOff Off Off No ac power tothe server or aproblem with theac power source

System-board internal connectorsThe following illustration shows the internal connectors on the system board.333437323538313639401 Microprocessor 2

v Do not touch the reflective surface of a dental mirror to a live electrical circuit.The surface is conductive and can cause personal injury or equip

19 Fans 1, 2, and 3 39 DIMM 920 SATA 1 40 DIMM 16142 ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Hardware Maintenance Manual

The system board is equipped with a PCI extender card that provides either one ortwo additional expansion slots. The following illustration shows one

System-board switches and jumpersThe following illustration shows the switches and jumpers on the system board.See Table 9 and Table 10 for informatio

System-board LEDsThe following illustration shows the LEDs on the system board.1 PCI slot 1 error LED 9 Battery error LED2 PCI slot 2 error LED

The system board is equipped with a PCI extender card that provides either one ortwo additional expansion slots. The following illustration shows the

2.5-inch hard disk drive backplane connectorsThe following illustration shows the connectors on the 2.5-inch hard disk drivebackplane.1 Hard disk dr

Turning off the serverWhen you turn off the server and leave it connected to ac power, the server canrespond to requests from the IMM, such as a remot

Chapter 7. Installing optional devices and replacing customerreplaceable unitsImportant: Before you install optional hardware, make sure that the serv

Blue on a component indicates touch points, where you can grip the component toremove it from or install it in the server, open or close a latch, and

Closing the bezel1 Pull pointTo close the bezel, do the following:1. Rotate the left side of the bezel toward the server to the closed position.2. L

Safety statementsImportant:Each caution and danger statement in this document is labeled with a number. Thisnumber is used to cross reference an Engli

Removing the bezel1 Bezel2 Hinge assembly3 Retention tabsTo remove the bezel, do the following:1. Read the safety information that begins on pag

4. Press the retention tabs 1 on the hinge assembly toward each other and pullthe hinge assembly out of the chassis.Note: The bezel will also diseng

Installing the bezel1 Bezel2 Hinge assembly3 Retention tabsTo install the bezel, do the following:1. Align the hinge assemblies with the hinge h

b. Align the sliding hinge mount 1 with the hinge pin 2 on the hingeassembly 3 on the chassis.c. Press the sliding hinge mount against the hinge

1 Bezel media door2 Media door lockNote: To remove the media door from the bezel, push upward on the mediadoor hinge to remove it from the bezel.5

1 Bezel media door2 Media door lock3. Close the bezel (see “Closing the bezel” on page 151).Removing the left-side coverImportant: Before you inst

2. If you are planning to view the error LEDs that are on the system board andcomponents, leave the server connected to power and go directly to step

3. Press the release latch on the power supplies and filler panels and pull themout of the power-supply cage.1 Release latch2 Hot-swap power suppl

Closing the power-supply cageTo return the power-supply cage to its closed position, do the following:1. Rotate the power-supply cage back slightly; t

2. Carefully rotate the power-supply cage into the server chassis. The locating tabson the power-supply cage must fit over the corresponding tabs on t

Statement 1:DANGERElectrical current from power, telephone, and communication cables ishazardous.To avoid a shock hazard:v Do not connect or disconnec

4. Install and lock the left-side cover (see “Installing the left-side cover” on page158).5. Install the hot-swap power supplies.6. Reconnect the exte

3. Reinstall the feet 1 in the opposite location. The tab on the feet should extendbeyond the edge of the server.Internal cable routing and connecto

The following illustration shows the internal SAS/SATA cable routing and connectorsfrom the ServeRAID BR10i controller to eight 2.5-inch hard disk dri

The following illustration shows the internal SAS/SATA cable routing and connectorsfrom the ServeRAID BR10i controller to 16 2.5-inch hard disk drives

The following illustration shows the internal SAS/SATA cable routing and connectorsfrom the ServeRAID MR10i or ServeRAID MR10is controllers to eight 2

The following illustration shows the internal SAS power and signal cable routingfrom the hard disk drives to the connectors on the system board.1 SA

The following illustration shows the internal cable routing and connectors from theoperator information panel to the system board.1 Operator informa

Removing the air baffleTo remove the air baffle, do the following:1. Read the safety information that begins on page 5.2. Turn off the server and all

Installing the air baffleTo install the air baffle, do the following:1. With the rear (hinged) part of the air baffle 3 lifted up, align the positio

Removing the fan-cage assembly1 Fan cage assembly2 Fan cage assembly release buttonsTo remove the fan-cage assembly, do the following:1. Read the

Statement 2:CAUTION:When replacing the lithium battery, use only a type battery recommended bythe manufacturer. If your system has a module containing

Installing the fan-cage assembly1 Fan cage assembly2 Fan cage assembly release buttonsTo install the fan-cage assembly, do the following:1. Align

6. Locate the battery on the system board (see “System-board internal connectors”on page 131).7. Remove the battery:a. Use one finger to push the batt

To install the replacement battery, do the following:1. Follow any special handling and installation instructions that come with thereplacement batter

To remove a hot-swap power supply, do the following:1. Read the safety information Chapter 2, “Safety information,” on page 5.Attention: Static electr

CAUTION:Never remove the cover on a power supply or any part that has the followinglabel attached.Hazardous voltage, current, and energy levels are pr

5. Connect one end of the power cord for the new power supply into the connectoron the back of the power supply; then, connect the other end of the po

1 Release latch2 Hot-swap power supply5. Remove the power supply filler from the second power supply bay.6. Slide the new power supply partially i

Removing a voltage regulator module1 Microprocessor 2 VRM2 Heat sink 23 VRM connectorTo remove a voltage regulator module (VRM), do the followin

Installing a voltage regulator module1 Microprocessor 2 VRM2 Heat sink 23 VRM connectorTo install a voltage regulator module, do the following:1

3. Unlock and remove the side cover (see “Removing the left-side cover” on page157).4. Open the front and rear adapter-retention brackets.5. Remove al

Statement 3:CAUTION:When laser products (such as CD-ROMs, DVD drives, fiber optic devices, ortransmitters) are installed, note the following:v Do not

Removing the rear adapter retention bracket1 Rear adapter retention bracket2 Hinge pinTo remove the rear adapter-retention bracket, do the followi

Installing the rear adapter retention bracket1 Rear adapter retention bracket2 Hinge pinsTo install the rear adapter retention bracket, do the fol

Removing an adapter1 Rear adapter retention bracket2 Adapter3 Front adapter retention bracketTo remove an adapter, do the following:1. Read the

v Avoid touching the components and gold-edge connectors on the adapter.v PCI slots 1 and 6 support half-length PCI adapters only.v PCI slots 2, 3, 4,

1 Rear adapter retention bracket2 Adapter3 Front adapter retention bracket6. If you are installing a full-length adapter, remove the blue adapte

If you have other devices to install or remove, do so now. Otherwise, go to“Completing the installation” on page 233.Removing the DVD driveTo remove t

Installing a DVD (optical) driveTo install a DVD (optical) drive 1, do the following:1. Read the safety information that begins on page 5.2. Turn of

Removing an optional tape drive1 EMC shield2 Tape driveTo remove an optional tape drive, do the following:1. Read the safety information that begi

Installing a USB or SATA tape driveThe server supports USB and SATA tape drives. When you install a tape drive, besure to connect the internal tape ca

1 Fan-cage assembly release buttons2 Fan-cage assemblya. Press the fan-cage release latches on the top and bottom of the fan cagetoward the sides

Statement 4:≥ 18 kg (39.7 lb) ≥ 32 kg (70.5 lb) ≥ 55 kg (121.2 lb)CAUTION:Use safe practices when lifting.Statement 5:CAUTION:The power control button

14. If the tape drive came with screws, secure the drive to the server chassis,using the supplied screws.1 SATA optical drive power connector2 USB

If you have other devices to install or remove, do so now. Otherwise, go to“Completing the installation” on page 233.Removing the USB cable and EasyLE

15. Disconnect the USB cable from the USB cable and EasyLED panel:a. Rotate the USB cable and EasyLED panel mounting bracket so that youare looking at

6. Install the fan-cage assembly (see “Installing the fan-cage assembly” on page172).7. Install the air baffle (see “Installing the air baffle” on pag

3. Press down on the release latch to open the drive handle; then, pull the driveout of the drive bay.4. If you are instructed to return the hot-swap

v Make sure that the drive is correctly installed in the drive bay.v See the documentation for the ServeRAID controller for instructions for installin

Notes:a. After installing the hard disk drive, check the disk drive status LEDs to verifythat the hard disk drive is operating correctly.If the amber

5. Remove the hot-swap hard disk drives (see “Removing a 2.5-inch hot-swaphard disk drive” on page 195).6. Remove the power supply or power supplies f

Installing a 2.5-inch disk drive backplane1 Latch2 Tabs3 Configuration cable connector4 SAS signal cable connector5 2.5-inch hot-swap backpl

10. Install the power supplies (see “Installing a hot-swap power supply” on page175).11. Install and lock the left-side cover (see “Installing the lef

Statement 8:CAUTION:Never remove the cover on a power supply or any part that has the followinglabel attached.Hazardous voltage, current, and energy l

Removing the 2.5-inch disk drive cage1 2.5-inch hard disk drive cage2 2.5-inch hot-swap driveTo remove the 2.5-inch hard disk drive cage, complete

13. Remove both of the backplanes from the 2.5-inch disk drive cage (see“Removing a 2.5-inch disk drive backplane” on page 198).14. If you are instruc

Installing the 2.5-inch disk drive cage1 2.5-inch hard disk drive cage2 2.5-inch hot-swap driveTo install a 2.5-inch hard disk drive cage, complet

12. Install and lock the left-side cover (see “Installing the left-side cover” on page158).13. Reconnect the external cables and power cords; then, tu

11. Push up on the release latch while you pull the operator information panelassembly toward the rear of the server; then, angle the back of the asse

9. Close the bezel (see “Closing the bezel” on page 151).10. Install and lock the left-side cover (see “Installing the left-side cover” on page158).11

4. Unlock and remove the side cover (see “Removing the left-side cover” on page157).5. Remove any adapters that are installed in the expansion slots (

Installing an extender card1 Extender card retaining screwsTo install an extender card, complete the following steps:1. Touch the static-protective

7. Reconnect the external cables and power cords; then, turn on the attacheddevices and turn on the server.Removing a memory module1 DIMM2 Retaini

Installing a memory moduleThe following notes describe the types of dual inline memory modules (DIMMs) thatyour server supports and other information

14 ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Hardware Maintenance Manual

v The server supports 1 GB, 2 GB, and 4 GB DIMMs, with a minimum of 1 GB anda maximum of 64 GB of system memory.For 32-bit operating systems only: Som

following illustration shows that the first pair of DIMMs (indicated by ones (1) insidethe boxes) should be installed in DIMM connector 3 on channel 0

1 CPU 12 CPU 2The following table lists the installation sequence for installing DIMMs inmemory-mirroring mode.Table 13. Memory-mirroring mode DIM

The following illustration shows how to install DIMMs on the system board.Attention: Static electricity that is released to internal server components

1 DIMM2 Retaining clip10. Insert the DIMM into the connector by aligning the edges of the DIMM with theslots at the ends of the DIMM connector. Fi

Removing a hot-swap fanThe server comes with three 120 mm x 38 mm hot-swap fans in the fan supportbracket at the front of the server. The following in

Installing a hot-swap fanThe server comes with three 120 mm x 38 mm hot-swap fans in the fan supportbracket at the front of the server. The following

5. Remove the power supply or power supplies from the power-supply cage (see“Removing a hot-swap power supply” on page 174).6. Rotate the power-supply

1 Microprocessor release latch2 Microprocessor bracket frame3 Microprocessor10. If you are removing microprocessor 2, remove the voltage regulat

v (Optional) Obtain an SMP-capable operating system. For a list of supportedoperating systems and optional devices, see http://www.lenovo.com/thinkser

Chapter 3. General informationThis chapter provides general information that applies to all machine typessupported by this publication.Features and te

2. Open the microprocessor socket by pressing down on the end of the releaselever, moving it to the side, and slowly releasing it to the open (up) pos

1 Microprocessor release latch2 Microprocessor bracket frame3 Microprocessor6. Install a heat sink on the microprocessor.Attention: Do not touch

1 Heat sink flange2 Microprocessor3 Release level locking tab4 Retainer bracket5 Alignment tab6 Heat sink release level7 NotchAttention:

9. Return the power-supply cage to its closed position (see “Closing thepower-supply cage” on page 160).10. Install the power supplies (see “Installin

Thermal greaseThe thermal grease must be replaced whenever the heat sink has been removedfrom the top of the microprocessor and is going to be reused

Removing a heat-sink retention module1 Alignment triangleTo remove a heat-sink retention module, complete the following steps:1. Read the safety inf

Installing a heat-sink retention module1 Alignment triangleTo install a heat-sink retention module, complete the following steps:1. Place the heat-s

Removing a microprocessor retention moduleTo remove a microprocessor retention module, complete the following steps:1. Read the safety information tha

Installing a microprocessor retention moduleTo install a microprocessor retention module, complete the following steps:1. Orient the triangle-shaped i

Removing the system board1 Handle2 Release leverTo remove the system board, complete the following steps:1. Read the safety information that begin

– System configuration– Network interfaces and settings– Installed hardware– EasyLED diagnostics status– Service processor status and configuration– V

10. Remove any of the following components that are installed on the systemboard and put them in a safe, static-protective place:v Adapters (see “Remo

1. Touch the static-protective package that contains the system board to anyunpainted metal surface on the server; then, remove the system board fromt

Connecting the cablesNotes:1. Be sure to turn off the server before you connect any cables to or disconnectany cables from the server or hot-plug adap

Some optional devices have device drivers that you must install. For informationabout installing device drivers, see the documentation that comes with

236 ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Hardware Maintenance Manual

Chapter 8. Parts Listing, TD200x Machine Types 3719, 3821,3822, and 3823The following replaceable components are available for the ThinkServer TD200xT

Table 14. Parts listing, Type 3719Index DescriptionCRUpart number(Tier 1)CRUpart number(Tier 2)FRUpart number1 Side Cover (models CTO All Models) 46D1

Table 14. Parts listing, Type 3719 (continued)Index DescriptionCRUpart number(Tier 1)CRUpart number(Tier 2)FRUpart number19 Hard disk drive, 73GB 15K

Table 14. Parts listing, Type 3719 (continued)Index DescriptionCRUpart number(Tier 1)CRUpart number(Tier 2)FRUpart numberNetXtreme II 1000 Express G E

Table 15. Parts listing, Type 3821 (continued)Index DescriptionCRUpart number(Tier 1)CRUpart number(Tier 2)FRUpart number15 Half-High SATA DVD-ROM (mo

The server has one slot for a PCI-32 adapter.v PCI Express x8 adapter capabilitiesThe server has five slots for PCI Express x8 adapters. Three of thes

Table 15. Parts listing, Type 3821 (continued)Index DescriptionCRUpart number(Tier 1)CRUpart number(Tier 2)FRUpart numberChassis (models CTO All Model

Table 16. Parts listing, Type 3822 (continued)Index DescriptionCRUpart number(Tier 1)CRUpart number(Tier 2)FRUpart number7 Memory module, 2GB DDR3-133

Table 16. Parts listing, Type 3822 (continued)Index DescriptionCRUpart number(Tier 1)CRUpart number(Tier 2)FRUpart numberCable, 24 SATA Cable (models

Table 17. Parts listing, Type 3823Index DescriptionCRUpart number(Tier 1)CRUpart number(Tier 2)FRUpart number1 Side Cover (models CTO All Models) 46D1

Table 17. Parts listing, Type 3823 (continued)Index DescriptionCRUpart number(Tier 1)CRUpart number(Tier 2)FRUpart number19 Hard disk drive, 73GB 15K

Table 17. Parts listing, Type 3823 (continued)Index DescriptionCRUpart number(Tier 1)CRUpart number(Tier 2)FRUpart numberLSI MR10M SAS/SATA Controller

Table 18. Power cords, Type 3719 (continued)Lenovo Power cordpart number Used in these countries and regions39M5144 South Africa 2.8M (models CTO 45G

Table 20. Power cords, Type 3822 (continued)Lenovo Power cordpart number Used in these countries and regions39M5144 S. Africa 2.8M (models CTO 41G 41M

250 ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Hardware Maintenance Manual

Chapter 9. Configuring the serverThe following configuration programs come with the server:v Setup UtilityThe Setup Utility (formerly called the Confi

Table 1. Features and specificationsMicroprocessor:v Intel Xeon dual-core or quad-core withintegrated memory controller and Quick PathInterconnect (QP

Table 22. Server configurations and applications for configuring and managing RAIDarrays (continued)Server configurationRAID array configuration(befor

Utility, the changes are reflected in the system summary; you cannot changesettings directly in the system summary.– Product DataSelect this choice to

- Network ConfigurationSelect this choice to view the system management network interface port,the IMM MAC address, the current IMM IP address, and ho

v User SecuritySelect this choice to set, change, or clear passwords. See “Passwords” for moreinformation.This choice is on the full and limited Setup

password has access to only the limited Setup Utility menu; the user can set,change, and delete the power-on password, if the system administrator has

v Change the position of the power-on password switch (enable switch 2 of thesystem board switch block (SW6)) to bypass the power-on password check (s

Using the Boot Selection Menu programThe Boot Selection Menu is used to temporarily redefine the first startup devicewithout changing boot options or

Table 23. RAID utilities (continued)RAID configurationutility Description LocationWhere to find moreinformationLSI Logic MPT SetupUtilityFor:v ServeRA

v If you install a different type of RAID controller, see the documentation thatcomes with the controller for information about viewing and changing s

8. Exit the Setup Utility.Using the WebBIOS utilityThe WebBIOS configuration utility enables you to create and manage RAIDconfigurations on LSI SAS co

EasyStartupThe ThinkServer EasyStartup program simplifies the process of your RAIDcontroller and installing supported Microsoft®Windows®and Linux oper

Creating a storage configuration using the Configuration WizardFollow these steps to start create a storage configuration:1. Click Configuration Wizar

Using the ThinkServer EasyStartup DVDThe ThinkServer EasyStartup DVD simplifies the process of configuring your RAIDcontroller and installing an opera

v Manually remove the drives that you do not want included in your arraybefore you configure your RAID controller through the EasyStartupprogram.This

If you continue to the main program interface, you will have the following selectableoptions:v Compatibility notes: This selection provides informatio

v Start installation: This task starts the actual installation process. First, the diskis prepared using the disk and partition information you specif

Updating the firmwareThe firmware in the server is periodically updated and is available for download onthe Lenovo Support Web site. Go to http://www.

Starting the backup server firmwareThe system board contains a backup copy area for the server firmware. This is asecondary copy of server firmware th

v Power/Reset control (power-on, hard and soft shut down, hard and soft reset,schedule power control)v Alerts (in-band and out-of-band alerting, PET t

Note: Approximately 3 minutes after the server is connected to ac power, thepower-control button becomes active.2. When the prompt <F1> Setup is

Use the command-line interface to issue setup commands. You can save any of thesettings as a file and run the file as a script. The ASU program suppor

20 ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Hardware Maintenance Manual

5. (For both Windows Server 2003 and 2008) Download Microsoft Web ServicesEnhancement 2.0 Service Pack 3 (LANDesk Process Manager only) from thefollow

4. Select the checkbox next to Web Server (IIS). A dialog box displays theadditional features that are required.5. Click Add Required Features, then c

274 ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Hardware Maintenance Manual

Appendix A. Getting help and technical assistanceIf you need help, service, or technical assistance or just want more informationabout Lenovo products

These items are not covered by the warranty:v Replacement or use of parts not manufactured for or by Lenovo ornon-warranted Lenovo partsv Identificati

Purchasing additional servicesDuring and after the warranty period, you can purchase additional services, such assupport for hardware, operating syste

278 ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Hardware Maintenance Manual

Appendix B. NoticesLenovo may not offer the products, services, or features discussed in this documentin all countries. Consult your local Lenovo repr

estimated through extrapolation. Actual results may vary. Users of this documentshould verify the applicable data for their specific environment.Trade

Lenovo makes no representation or warranties regarding non-Lenovo products andservices, including but not limited to the implied warranties of merchan

Chapter 4. General CheckoutYou can solve many problems without outside assistance by following thetroubleshooting procedures in this Hardware Maintena

L’etiquette du système respecte la Directive européenne 2002/96/EC en matière deDéchets des Equipements Electriques et Electroniques (DEEE), qui déter

Battery return programThis product may contain a lithium or lithium ion battery. Consult your user manualor service manual for specific battery inform

batteries pour indiquer que la batterie ne doit pas être mise au rebut mais plutôtrécupérée en fin de cycle de vie selon cette norme.In accordance wit

This device complies with Part 15 of the FCC Rules. Operation is subject to thefollowing two conditions: (1) this device may not cause harmful interfe

Dieses Produkt entspricht den Schutzanforderungen der EU-Richtlinie 2004/108/EG(früher 89/336/EWG) zur Angleichung der Rechtsvorschriften über dieelek

Japan Voluntary Control Council for Interference (VCCI) statementTaiwan Class A warning statementPeople’s Republic of China Class A warning statementK

288 ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Hardware Maintenance Manual

IndexNumerics2.5-inch disk drive backplaneinstalling 200removing 1982.5-inch drive cageinstalling 204removing 202Aac power LED 131adapterboot option 1

dc power LED 130deassertion event, system-event log 28diagnosticerror codes 91on-board programs, starting 90programs, overview 90test log, viewing 91t

Ggeneral problems 65getting help 275gigabit Ethernet controller, configuring 266gloss statement (Germany) 284grease, thermal 226HH8 heartbeat LED 87,

ThinkServer TD200x Types 3719, 3821, 3822, and 3823Hard ware Maintenan ce Man ual

v If the server is halted and a POST error code is displayed, see “POST errorcodes” on page 30. If the server is halted and no error message is displa

left-side coverinstalling 158local area network (LAN) 16LOG LED 78logssystem event message 38LSI Configuration Utilityoverview 259starting 260Mmanagem

problems (continued)mouse 67optional devices 72POST 30power 73, 123serial port 74software 75undetermined 124USB port 75RRAID array, creating 260rear a

turning on the server 147TÜV gloss statement 284UUEFI update failure 122undetermined problems 124undocumented problems 25United States electronic emis

Part Number: XXXXXXPrinted in USA(1P) P/N: XXXXXX

Determine whether any of the following items were added, removed, replaced,or updated before the problem occurred:v Lenovo ThinkServer Server Firmware

Important: Some cluster solutions require specific code levels orcoordinated code updates. If the device is part of a cluster solution, verifythat the

Note: Changes are made periodically to the Lenovo Web site. Theactual procedure might vary slightly from what is described in thisdocument.a) Go to: h

26 ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Hardware Maintenance Manual

Chapter 5. DiagnosticsThis chapter describes the diagnostic tools that are available to help you solveproblems that might occur in the server.If you c

Some IMM sensors cause assertion events to be logged when their setpoints arereached. When a setpoint condition no longer exists, a correspondingdeass

Table 2. Methods for viewing event logsCondition ActionThe server is not hung and is connected to anetwork.Use any of the following methods:v Run Port

POST error codesWhen you turn on the server, it performs a series of tests to check the operation ofthe server components and some optional devices in

v Follow the suggested actions in the order in which they are listed in the Action column until the problemis solved.v See Chapter 8, “Parts Listing,

Note: Before using this information and the product it supports, read the general information in Appendix B, “Notices,” on page 279and the Warranty an

v Follow the suggested actions in the order in which they are listed in the Action column until the problemis solved.v See Chapter 8, “Parts Listing,

v Follow the suggested actions in the order in which they are listed in the Action column until the problemis solved.v See Chapter 8, “Parts Listing,

v Follow the suggested actions in the order in which they are listed in the Action column until the problemis solved.v See Chapter 8, “Parts Listing,

v Follow the suggested actions in the order in which they are listed in the Action column until the problemis solved.v See Chapter 8, “Parts Listing,

v Follow the suggested actions in the order in which they are listed in the Action column until the problemis solved.v See Chapter 8, “Parts Listing,

v Follow the suggested actions in the order in which they are listed in the Action column until the problemis solved.v See Chapter 8, “Parts Listing,

System-event logThe system-event log contains messages of three types:InformationInformation messages do not require action; they record significantsy

v Follow the suggested actions in the order in which they are listed in the Action column until the problemis solved.v See Chapter 8, “Parts Listing,

v Follow the suggested actions in the order in which they are listed in the Action column until the problemis solved.v See Chapter 8, “Parts Listing,

v Follow the suggested actions in the order in which they are listed in the Action column until the problemis solved.v See Chapter 8, “Parts Listing,

ContentsChapter 1. About this manual ...1Important Safety Information ...1Important information about replacing RoHS

v Follow the suggested actions in the order in which they are listed in the Action column until the problemis solved.v See Chapter 8, “Parts Listing,

v Follow the suggested actions in the order in which they are listed in the Action column until the problemis solved.v See Chapter 8, “Parts Listing,

v Follow the suggested actions in the order in which they are listed in the Action column until the problemis solved.v See Chapter 8, “Parts Listing,

v Follow the suggested actions in the order in which they are listed in the Action column until the problemis solved.v See Chapter 8, “Parts Listing,

v Follow the suggested actions in the order in which they are listed in the Action column until the problemis solved.v See Chapter 8, “Parts Listing,

v Follow the suggested actions in the order in which they are listed in the Action column until the problemis solved.v See Chapter 8, “Parts Listing,

v Follow the suggested actions in the order in which they are listed in the Action column until the problemis solved.v See Chapter 8, “Parts Listing,

v Follow the suggested actions in the order in which they are listed in the Action column until the problemis solved.v See Chapter 8, “Parts Listing,

v Follow the suggested actions in the order in which they are listed in the Action column until the problemis solved.v See Chapter 8, “Parts Listing,

v Follow the suggested actions in the order in which they are listed in the Action column until the problemis solved.v See Chapter 8, “Parts Listing,

Viewing the test log ...91Diagnostic messages ...91Recovering from a Lenovo ThinkServer Server Firmware update fa

v Follow the suggested actions in the order in which they are listed in the Action column until the problemis solved.v See Chapter 8, “Parts Listing,

v Follow the suggested actions in the order in which they are listed in the Action column until the problemis solved.v See Chapter 8, “Parts Listing,

v Follow the suggested actions in the order in which they are listed in the Action column until the problemis solved.v See Chapter 8, “Parts Listing,

v Follow the suggested actions in the order in which they are listed in the Action column until the problemis solved.v See Chapter 8, “Parts Listing,

v Follow the suggested actions in the order in which they are listed in the Action column until the problemis solved.v See Chapter 8, “Parts Listing,

v Follow the suggested actions in the order in which they are listed in the Action column until the problemis solved.v See Chapter 8, “Parts Listing,

v Follow the suggested actions in the order in which they are listed in the Action column until the problemis solved.v See Chapter 8, “Parts Listing,

v Follow the suggested actions in the order in which they are listed in the Action column until the problemis solved.v See Chapter 8, “Parts Listing,

v Follow the suggested actions in the order in which they are listed in the Action column until the problemis solved.v See Chapter 8, “Parts Listing,

v Follow the suggested actions in the order in which they are listed in the Action column until the problemis solved.v See Chapter 8, “Parts Listing,

Installing the front adapter-retention bracket ...181Removing the rear adapter retention bracket ...182Installing the rear adapte

v Follow the suggested actions in the order in which they are listed in the Action column until the problemis solved.v See Chapter 8, “Parts Listing,

v Follow the suggested actions in the order in which they are listed in the Action column until the problemis solved.v See Chapter 8, “Parts Listing,

Troubleshooting tablesUse the troubleshooting tables to find solutions to problems that have identifiablesymptoms.If you cannot find a problem in thes

v Follow the suggested actions in the order in which they are listed in the Action column until the problemis solved.v See Chapter 8, “Parts Listing,

v Follow the suggested actions in the order in which they are listed in the Action column until the problemis solved.v See Chapter 8, “Parts Listing,

Keyboard, mouse, or pointing-device problemsv Follow the suggested actions in the order in which they are listed in the Action column until the proble

Memory problemsv Follow the suggested actions in the order in which they are listed in the Action column until the problemis solved.v See Chapter 8, “

Microprocessor problemsv Follow the suggested actions in the order in which they are listed in the Action column until the problemis solved.v See Chap

Monitor problemsSome Lenovo monitors have their own self-tests. If you suspect a problem with yourmonitor, see the documentation that comes with the m

v Follow the suggested actions in the order in which they are listed in the Action column until the problemis solved.v See Chapter 8, “Parts Listing,

EasyStartup overview ...264Installing your operating system without using EasyStartup ...266Enabling the Broadcom Gigabit Ethern

Optional-device problemsv Follow the suggested actions in the order in which they are listed in the Action column until the problemis solved.v See Cha

Power problemsv Follow the suggested actions in the order in which they are listed in the Action column until the problemis solved.v See Chapter 8, “P

v Follow the suggested actions in the order in which they are listed in the Action column until the problemis solved.v See Chapter 8, “Parts Listing,

Software problemsv Follow the suggested actions in the order in which they are listed in the Action column until the problemis solved.v See Chapter 8,

EasyLED diagnosticsEasyLED diagnostics is a system of LEDs on various external and internalcomponents of the server. When an error occurs, LEDs are li

v Follow the suggested actions in the order in which they are listed in the Action column until the problemis solved.v See the Chapter 8, “Parts Listi

1 Server processor bus 8 Power supply2 Microprocessor 9 Fan3 VRM 10 PCI bus4 Microprocessor/memory configuration 11 System board5 Me

v Follow the suggested actions in the order in which they are listed in the Action column until the problemis solved.v See the Chapter 8, “Parts Listi

v Follow the suggested actions in the order in which they are listed in the Action column until the problemis solved.v See the Chapter 8, “Parts Listi

v Follow the suggested actions in the order in which they are listed in the Action column until the problemis solved.v See the Chapter 8, “Parts Listi

Chapter 1. About this manualThis Hardware Maintenance Manual contains information to help you solveproblems that might occur in your server. It descri

v Follow the suggested actions in the order in which they are listed in the Action column until the problemis solved.v See the Chapter 8, “Parts Listi

v Follow the suggested actions in the order in which they are listed in the Action column until the problemis solved.v See the Chapter 8, “Parts Listi

3. Remove the server cover and look inside the server for lit LEDs. Certaincomponents inside the server have LEDs that are lit to indicate the locatio

The system board is equipped with a PCI extender card that provides either oneor two additional expansion slots. The following illustration shows the

v Follow the suggested actions in the order in which they are listed in the Action column until the problemis solved.v See Chapter 8, “Parts Listing,

v Follow the suggested actions in the order in which they are listed in the Action column until the problemis solved.v See Chapter 8, “Parts Listing,

Power-supply LEDsThe following illustration shows the power-supply LEDs on the rear of the server.1 ac power LED2 dc power LED3 Power error LEDT

Table 3. Power-supply LEDsPower-supply LEDsDescription Action NotesAC DC ErrorOff Off Off No ac power tothe server or aproblem with theac power source

Diagnostic programs, messages, and error codesThe diagnostic programs are the primary method of testing the major componentsof the server. As you run

User Aborted: You stopped the test before it was completed.Not Applicable: You attempted to test a device that is not present in the server.Aborted: T